byjili Privacy Policy

1. Who We Are

byjili ("byjili," "we," "us," or "our") operates the online gaming platform accessible at byjili.app, offering casino games, slots, bingo, virtual sports, fishing games, and related services to eligible players in the Philippines. byjili is the data controller responsible for the personal information collected through the Platform.

This Privacy Policy applies to all personal data collected from players, visitors, and prospective users of the byjili Platform, whether accessed via desktop browser or mobile device. By using the byjili Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Personal Data We Collect

2.1 Registration & Identity Data

When you create a byjili account, we collect the following information: full legal name, date of birth, nationality, gender, residential address (including city, province, and postal code), email address, and mobile phone number. This information is required to verify your identity, confirm your eligibility to use the Platform (including the 21+ age requirement), and comply with our Know Your Customer (KYC) obligations under Philippine anti-money laundering regulations.

2.2 Verification Documents

To complete KYC verification, byjili may request copies of government-issued identification documents such as a Philippine passport, driver's license, SSS/GSIS ID, PhilSys National ID, or Voter's ID. We may also request proof of address (e.g., utility bill, bank statement) and proof of payment method ownership.

2.3 Financial Data

We collect information related to your deposits and withdrawals, including payment method details (e.g., GCash account reference, Maya account reference, bank account details), transaction amounts, and transaction history. byjili does not store full debit card numbers on its servers; card data is handled by our certified payment processors.

2.4 Gaming Activity Data

We collect records of your gaming activity on the byjili Platform, including games played, bets placed, outcomes, session duration, and bonus usage. This data is used to provide our services, detect fraud, comply with regulatory reporting requirements, and support responsible gaming monitoring.

2.5 Technical & Device Data

We automatically collect certain technical data when you access the byjili Platform, including your IP address, device type and model, operating system, browser type and version, screen resolution, and referring URL. This data is used for security monitoring, fraud detection, and platform optimization.

2.6 Communications Data

We retain records of communications between you and byjili, including live chat transcripts, email correspondence, and support ticket history. This data is used to resolve disputes, improve our customer service, and comply with regulatory record-keeping requirements.

3. How We Collect Your Data

byjili collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in promotions.
• Automatically — through cookies, web beacons, and similar tracking technologies when you access and use the Platform.
• From third parties — including identity verification service providers, payment processors, fraud detection services, and, where applicable, regulatory authorities.

4. How We Use Your Personal Data

byjili uses your personal data for the following purposes:

• To create, manage, and maintain your byjili account.
• To verify your identity and eligibility, including age verification (21+) and KYC compliance.
• To process deposits, withdrawals, and other financial transactions.
• To provide and improve the games, features, and services available on the Platform.
• To detect, investigate, and prevent fraud, money laundering, and other illegal or prohibited activities.
• To comply with our legal and regulatory obligations under Philippine law, including PAGCOR licensing requirements and the Anti-Money Laundering Act (AMLA).
• To administer bonuses, promotions, and loyalty programs.
• To send you service-related communications, including account notifications, security alerts, and transaction confirmations.
• To send you marketing communications about byjili promotions and new features, where you have provided consent or where permitted by applicable law. You may opt out of marketing communications at any time.
• To monitor gaming activity for responsible gaming purposes and to enforce our Responsible Gaming Policy.
• To resolve disputes and respond to customer support inquiries.
• To analyze Platform usage and improve user experience.

5. Legal Basis for Processing

byjili processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173):

• Contractual necessity — processing is necessary to perform our contract with you (i.e., to provide the byjili Platform and its services).
• Legal obligation — processing is necessary to comply with applicable Philippine laws and regulations, including KYC/AML requirements and PAGCOR licensing conditions.
• Legitimate interests — processing is necessary for byjili's legitimate interests, including fraud prevention, security monitoring, and Platform improvement, provided these interests are not overridden by your rights and interests.
• Consent — where we rely on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Data Sharing & Disclosure

byjili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors — to facilitate deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers.
• Identity verification providers — to conduct KYC checks and age verification.
• Game providers — to the extent necessary to provide the games available on the Platform (e.g., JILI, PG Soft, Pragmatic Play). Game providers receive only the data necessary to operate the game session.
• Fraud detection and security services — to protect the Platform and its users from fraudulent activity.
• Regulatory and law enforcement authorities — where required by applicable Philippine law, court order, or regulatory directive, including PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission (NPC).
• Professional advisers — including lawyers, auditors, and accountants, where necessary for the conduct of byjili's business.

All third-party service providers engaged by byjili are contractually required to process your personal data only for the specified purpose and in accordance with applicable data protection laws.

7. Data Retention

byjili retains your personal data for as long as your account is active and for such additional period as is required by applicable law or regulation. In particular:

• Account and KYC data is retained for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and the Anti-Money Laundering Act.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Communications data is retained for a minimum of two (2) years from the date of the communication.
• Gaming activity data is retained for a minimum of three (3) years from the date of the activity.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with byjili's data disposal procedures.

8. Data Security

byjili implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the byjili Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls limiting access to personal data to authorized personnel on a need-to-know basis.
• Regular security assessments and penetration testing of the Platform.
• Staff training on data protection and information security.

While byjili takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, byjili will notify the National Privacy Commission and affected individuals in accordance with the requirements of RA 10173.

9. Cookies & Tracking Technologies

byjili uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform.

Types of Cookies We Use

• Strictly necessary cookies — required for the Platform to function, including session management and security features. These cannot be disabled.
• Performance cookies — collect anonymized data about how visitors use the Platform to help us improve its performance and usability.
• Functional cookies — remember your preferences (e.g., language, display settings) to provide a more personalized experience.
• Analytics cookies — used to analyze Platform traffic and user behavior in aggregate form.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the byjili Platform.

10. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by byjili:

• Right to be informed — the right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy.
• Right to access — the right to request a copy of the personal data byjili holds about you, along with information about how it is being processed.
• Right to correction — the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure — the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to byjili's legal retention obligations.
• Right to object — the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability — the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint — the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact byjili's Data Protection Officer using the contact details provided in Section 13 of this Policy. We will respond to all verified requests within fifteen (15) business days, in accordance with the requirements of RA 10173.

11. Children's Privacy

The byjili Platform is strictly intended for adults aged 21 years and above. byjili does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the byjili Platform or provided us with personal data, please contact us immediately at the details provided in Section 13 so that we can take appropriate action.

12. Changes to This Privacy Policy

byjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes, we will notify registered players via email or an in-platform notification and update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how byjili protects your personal data. Your continued use of the byjili Platform following the publication of any amended Privacy Policy constitutes your acceptance of the changes.

13. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by byjili, please contact our Data Protection Officer (DPO):

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you are not satisfied with our response to your data subject request. The NPC can be reached through its official government channels.